• Benefits Coordinator

    Job Locations US-OH-Columbus
    Requisition ID 2018-2915
    Category (Portal Searching)
    Human Resources
  • Overview

    A Brand That's What's Now

    Express is the sexy, sophisticated lifestyle fashion brand for every occasion: work, weekends, or nights on the town.  Our brand is what's new and what's now for young fashion-forward men and women.  We have more than 600 retail and outlet stores throughout the United States and Puerto Rico, as well as franchise stores in Latin America.  We also have a best-in-class online/mobile shopping experience at www.express.com that allows our customers to shop whenever and wherever they like.  


    A Workplace To Match

    We think you'll like it here. 

    We offer a competitive compensation and benefits package, generous associate discount, casual work environment, and the opportunity to connect and engage with some of the smartest, most passionate individuals in the fashion business.  We're always looking for talented leaders at all levels to join our team; if this sounds like you, we'd love to chat!


    The Benefits Coordinator is responsible for assisting with benefits administration, wellness and associate programs, and reporting and compliance.  The Benefits Coordinator is the internal point of contact for benefit transactions, has a working knowledge of Express’ benefit practices and policies, and partners with associates and benefit vendors on issue resolution.


    Essential Tasks


    Benefits Administration

    • Serve as the internal point of contact for benefit inquiries including eligibility, enrollment and claims
    • Serve as Tier 2 support for benefit escalations
    • Assist with the administration and communication of benefit plans
    • Assist with annual benefits open enrollment
    • Assist with benefit plan audits
    • Perform new hire benefits onboarding
    • Provide support with HIPAA compliance
    • Coordinate special projects and assignments as needed
    • Serve as back-up to Leave of Absence administration


    Wellness and Associate Programs

    • Schedule, coordinate and communicate wellness events including blood drives, flu shots, mobile mammogram and annual benefits fair
    • Process tuition reimbursement and adoption assistance requests
    • Produce and distribute discount cards and service awards


    Reporting and Compliance

    • Run and prepare scheduled and ad hoc benefits reporting and associated tasks
    • Participate in benchmarking surveys and research trends/competitor survey information to provide support for benefit changes
    • Process benefit invoice reporting and calculation
    • Reconcile and process retirement plan wire requests



    Other essential tasks may occur as directed by your supervisor


    Job Requirements

    List the essential and preferred requirements for this job; including years of experience, education, certifications, skills and abilities


    Essential Requirements

    • 0 – 2 years related work experience in benefits administration or Bachelor or Associate degree, preferably in Human Resources or a business field
    • Microsoft Office experience (Word, Outlook, Excel)
    • Demonstrated ability to deal with sensitive and confidential information
    • Demonstrated problem solving, time management and priority setting skills
    • Able to deal with challenging situations with mature problem-solving and decision-making skills
    • Exceptional customer service skills and proven ability to perform in an unpredictable, fast-paced environment
    • Strong oral and written communication skills
    • Strong attention to detail, accuracy and drive for quality results


    Preferred Requirements (skills and abilities)

    • Customer service or HR experience preferred
    • Prior PeopleSoft experience preferred







    As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class.  Express only hires individuals authorized for employment in the United States.



    Notification to AgenciesPlease note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.


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