• Systems Engineer

    Job Locations US-OH-Columbus
    Requisition ID 2018-3072
    Category (Portal Searching)
    Information Technology
  • Overview

    A Brand That's What's Now

    Express is the sexy, sophisticated lifestyle fashion brand for every occasion: work, weekends, or nights on the town.  Our brand is what's new and what's now for young fashion-forward men and women.  We have more than 600 retail and outlet stores throughout the United States and Puerto Rico, as well as franchise stores in Latin America.  We also have a best-in-class online/mobile shopping experience at www.express.com that allows our customers to shop whenever and wherever they like.  

     

    A Workplace To Match

    We think you'll like it here. 

    We offer a competitive compensation and benefits package, generous associate discount, and casual work environment. Working at Express is much more than the 9 to 5. It is an opportunity to connect and engage with some of the smartest individuals in the fashion business doing work they are passionate about.  This is the Express Life and we’re always looking for talented leaders at all levels to join our team; if this sounds like you, we'd love to chat!

    Responsibilities

    We are looking to add a System Administrator to support, maintain and grow our existing Microsoft Windows environments spread across our Corporate, DR and tenant locations. This person will work cross-functionally to understand the tactical roadmap across the enterprise, implement solutions, and provide ongoing implementation/support services.  This role requires a technical background in performing daily tasks related to capacity management, performance monitoring, provisioning, and reporting.

     

    • Administer enterprise environment Windows Servers (1000+ Servers)
    • Active Directory, DNS, and DCHP Administration. Active Directory administration including group policy, group membership, file system security changes.
    • Knowledge of the principles and practices involved in installing, maintaining, and operating Active Directory and Windows environments
    • Windows Patching – Distribute the packages containing patches to the various Windows servers in advance of Patch Saturday.  In addition, while on-call, administer to the patching process.
    • SCCM Administration across multiple environments supporting Corporate and Store servers and endpoints. SCCM 2016 experience a plus.
    • Provide excellent customer service while providing day-to-day support to clients
    • Assist with IT project development and planning
    • Monitor system and network monitoring systems and perform triage and troubleshooting of incidents. Complete requests to add/remove/suppress monitors for systems.
    • Prioritize and respond to problems and incidents using Remedy ticket system. Manage the IT System Admins’ service ticket queue on a daily basis
    • Work across multiple IT teams including Application Support, Developers DBA, Network and Storage to resolve incidents and complete requests
    • Administration of O365 licenses and subscriptions.
    • Monitor and validate on premise to tenant synchronization and functionality.
    • Implement SSO using Azure SSO for new SaaS and PaaS providers as required by the business.
    • Maintain and troubleshoot existing SSO configurations.
    • Investigate new use cases and features of our tenant environment.

     

    Job Requirements

     

    • Bachelor's degree in Computer Science, Information Systems, or equivalent experience
    • 3+ years of systems administration work experience supporting 24x7 production environments required
    • Minimum 2-3 years’ experience with Windows in a large enterprise environment
    • Minimum 2-3 years’ experience with Microsoft SCCM in a large enterprise environment
    • Minimum 1-3 years’ experience managing SSO, ADFS or other single sign-on solutions
    • Self-motivated with excellent time management and organization skills
    • Ability to work a 24/7 on-call rotation
    • Demonstrated ability of documenting IT processes and providing knowledge transfer to team members
    • Competence with Windows scripting including VBScript and PowerShell a plus

     

    Preferred Skills

    • Experience in a large scale VMware environment
    • MIM/ Bulk provision users
    • Experience or familiarity with identity management and user provisioning
    • Prior retail industry experience
    • Knowledge of ITIL Principles and Fundamentals
    • Azure Experience

    #LI-SR1

    Closing

    As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class.  Express only hires individuals authorized for employment in the United States.

     

     

    Notification to AgenciesPlease note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.

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