• Quality Assurance Analyst

    Job Locations US-OH-Columbus
    Requisition ID 2018-3246
    Category (Portal Searching)
    Information Technology
  • Overview

    The Brand that Gets You to What’s Next

    Express is the vibrant, confident lifestyle brand for ambitious people, providing the latest fashion for style-obsessed men and women since 1980. Our mission is to provide inspiration and confidence through fashion to help people get to what's next in their day, and their lives. With more than 600 retail and outlet stores throughout the United States, Puerto Rico and Latin America, and a best-in-class online/mobile shopping experience at www.express.com, Express brings city-inspired style to customers across the globe.


    A Workplace To Match

    We think you'll like it here. 

    We offer a competitive compensation and benefits package, generous associate discount, and casual work environment. Working at Express is much more than the 9 to 5. It is an opportunity to connect and engage with some of the smartest individuals in the fashion business doing work they are passionate aboutThis is the Express Life and we’re always looking for talented leaders at all levels to join our team; if this sounds like you, we'd love to chat!



    The purpose of Software Testing and Quality Assurance is to provide the means and measures for testing all the aspects of a software solution, both functionally and technically, in order to meet the requirements and overall quality of the application.


    The Quality Assurance analyst develops, implements, trains, and maintains manual and automated quality assurance testing methodologies and systems to ensure the accuracy and stability of software applications.  The Quality Assurance Analyst will work closely with business users, application development teams, and subject matter experts to ensure business requirements are met and delivered with high quality.



    • Prepares test plans and testing methodologies based on documented requirements and interviews with Project Management, business partners, and development teams.
    • Partners cross functionally in the design, development, testing and implementation phases of assigned projects. Attends Business Requirement Document review sessions and assures all functional specifications are testable.
    • Coordinates with outside vendors, including development vendors, and banking and financial institutions, on needed testing and certifications.
    • Creates and executes detailed test scripts.
    • Ensure the test environment and associated test data is put into place before test execution and managed during test execution.
    • Ensure proper configuration of the testing software and traceability of the tests to the critical business capabilities.
    • Tracks and communicates application errors (defects) to development teams in a clear and concise manner.
    • Analyzes results, draws conclusions from test results and make recommendations for resolution.
    • Coordination, assistance, and communication of test environment build requirements
    • Ensures we stay SOX complaint from a systems testing perspective
    • Ensures no defective products are moved into production.
    • Provides third level functional support and training to Technology Solutions Center and cross functional partners as needed.
    • Reviews and provides feedback on documentation going to Stores on new applications / releases.
    • Conduct post-release/ post-implementation testing


    • Bachelor’s degree in Information Systems or Computer Science or equivalent experience.
    • 1-3 years of experience in Software Quality Assurance in the Retail application systems; experience in the retail industry
    • Experience creating manual and automated test scripts
    • Experience diagnosing, reporting, tracking, and resolving quality issues
    • Knowledge of automated testing tools
    • Experience using software testing applications such as Jira, HP ALM, SmartBear ALM Complete, or equivalent
    • Detailed organizational and coordination skills
    • Ability to clearly communicate to business users, IT development groups, and external vendors
    • Ability to communicate clearly; in writing, by phone and in person
    • Ability to understand business processes and integration of those processes into the systems to ensure complete end to end testing of software
    • Proven problem solving, training, and analytical skills




    As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class.  Express only hires individuals authorized for employment in the United States.



    Notification to AgenciesPlease note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express will not consider or approve payment to any third-parties for hires made.


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