Network Engineer I

About Express, Inc.

Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. Express, Inc. is traded on the NYSE under the symbol EXPR. For more information about our Company, please visit www.express.com/investor and for more information about our brands, please visit www.express.com, www.bonobos.com or www.upwest.com.

The Network Engineer 1 is responsible for the design, implementation, and support of the Express, Inc. network. This position involves aiding multi-disciplined technical teams in deploying and supporting network services such as routers, switches, load balancers, firewalls, VoIP, proxy servers, remote access devices, DNS servers, FTP servers, NTP servers, SIP services, and authentication systems. Responsibilities include translating complex business requirements and aligning the appropriate infrastructure solution to support business needs. The Network Engineer 1 oversees the delivery of infrastructure solutions which includes planning, testing, and implementing production-ready configurations.

This position demands a high level of commitment, strong analytical problem-solving, excellent communication skills, and participation in an on-call rotation.

• Deploying, managing, and maintaining scalable solutions for the enterprise network.
• Identifying, researching, evaluating, and implementing emerging network technologies.
• Responsible for configuration, installation, maintenance, documentation, and in-depth troubleshooting.
• Managing multiple vendors and technologies.
• Maximizing network performance and establishing proactive monitoring.
• Troubleshoot network problems, resolving outages, and scheduling upgrades.
• Cross team escalations and communications.
• Support during network cut-overs and changes to the environment.
• Continuously developing technical knowledge and skills.
• Participation in the team’s on-call rotation.

REQUIRED EXPERIENCE & QUALIFICATIONS

• Education: Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field, or 1-3 years of equivalent experience
• Strong organizational, technical and business communication skills. 
• Knowledge in Cisco routing, switching, MPLS, and Security.
• Knowledge and experience with technical security controls and vulnerabilities including Authentication systems, Virtual Private Networks, Vulnerability scanners, Firewalls, and other network security devices.
• Knowledge and experience installing, analyzing, and troubleshooting networking technology including TCP/IP, Routers, Switching, VLANs, LANs, WANs and Wireless systems.
• Strong project management skills including requirement analysis, project scoping, problem solving, status reporting, technical analysis, and meeting tight deadlines.
• Proven, troubleshooting skills in a multi-location LAN & WAN environment.
• Experience with deploying tools and methodologies to monitor application and network performance on a 24x7 basis and reporting any performance degradation or bottleneck.
• Provide escalation and support for troubleshooting and resolution of all data and voice issues as required by other infrastructure support teams.
• Excellent written and verbal communications skills.
• Able to provide 24x7 on-call technical support.

CRITICAL SKILLS & ATTRIBUTES

• Experience in Layer 2 and Layer 3 technologies.
• Network Planning, Installation, and Administration.
• Knowledge of MPLS WAN, VPN, OSPF, EIGRP, BGP.
• Understanding of load Balancers (Cisco ACE, F5), Security (Firewalls, IPS, ACL’s).
• Understanding of Cisco VoIP services (SIP, QOS).
• Experience with Cisco, Aruba or other equivalent wireless technology platforms.
• Experience maintaining TCP/IP Networks.
• Knowledge of TCP/IP networking, data communications, network infrastructure and operating systems, DNS network/internet protocols (SMTP, HTTP, SNMP, Windows Domain services).
• Experience deploying and maintaining SD-WAN solutions (VMware VeloCloud)
• Knowledge of LAN/WAN architectures (such as SONET, MPLS, VPN, T1, T3) and protocols (such as BGP, RIP, OSPF, HSRP) and technologies.
• Understanding of cloud technologies and services: GCP, AWS, Azure
• Experience with switches and routers, including switch and load balancer, configuration, administration, troubleshooting and support.
• Experience with authentication systems such as Cisco ACS/ISE and Aruba ClearPass.
• Knowledge of network operating systems and trouble-shooting techniques and related diagnostic hardware and software tools (i.e. probes, sniffers, PCAPs).
• Experience working with vendors, customers.
• Demonstrated effective decision-making, problem solving, analytical and communication skills.
• Must possess a high level of initiative and self-motivation.
• Ability to work independently and effective at building partnerships to facilitate the accomplishment of goals.
• Familiarity with organizational policies, business requirements for information security, contractual issues, and the regulations related to information security such as SOX and PCI.
• Strong organizational/time-management skills.
• CCNA certification in Route/Switch or Voice preferred.

An equal opportunity employer, Express, Inc. does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. Express, Inc. only hires individuals authorized for employment in the United States. Express, Inc. is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that Express, Inc. does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express, Inc. will not consider or approve payment to any third-parties for hires made.