Performance Marketing Coordinator

About Express, Inc.

Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. Express, Inc. is traded on the NYSE under the symbol EXPR. For more information about our Company, please visit www.express.com/investor and for more information about our brands, please visit www.express.com, www.bonobos.com or www.upwest.com.

The Performance Marketing Coordinator (Paid Media) is responsible for providing support and execution of Editorial, Video, Display and Paid Social campaigns. This operations-focused role oversees the creative ticketing and review processes as well as being responsible for creative trafficking and in-platform program execution. This role requires an “operations meets analytics” mindset with a hunger to learn. The Coordinator will be expected to keep pace with industry and platform updates and apply knowledge back into programs to drive continual progress in program results.

Media Operations

• Coordinate creative briefing process, including providing feedback based on best practices, historical program knowledge and platform requirements
• Partner with Creative Operations to schedule creative reviews with applicable stakeholders
• Create campaign snapshots for validation of content strategy alignment and messaging continuity
• Own trafficking of creative assets once released
• Build campaigns across applicable platforms, including but not limited to: Meta, TikTok, YouTube and DSP
• Communicate creative changes with external vendors
• Project manage external vendor program development
• Owns requests of CRM-related audience lists and in-platform setup
• Responsible for program QA to ensure messaging, targeting, budget and frequency guidelines are implemented properly

Reporting, Analysis, and Optimization

• Create & analyze reports for trends and solutions to optimize performance daily, weekly and monthly
• Proactively present findings and recommendations to larger Paid Media team for knowledge share and discussion
• Optimize programs utilizing learnings to drive continual program success

Required Experience & Qualifications

• Education: College degree required in relevant field of study
• Experience: 1-3 years relevant experience in Paid Media/Digital Marketing. Retail experience preferred

Critical Skills & Attributes 

• Detail oriented, operationally minded
• Change agent. Excited to change owned processes/work to drive results
• Thrives in a fast-paced, constantly changing environment
• Strong interpersonal skills. Ability to clearly, professionally, and effectively work with cross-functional partners
• Experience working with digital platforms, e.g. Adobe Analytics, Meta, TikTok, YouTube
• Proficient in Excel and/or Google Sheets

Early Entry

An equal opportunity employer, Express, Inc. does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. Express, Inc. only hires individuals authorized for employment in the United States. Express, Inc. is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that Express, Inc. does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express, Inc. will not consider or approve payment to any third-parties for hires made.