Manager Technology Applications

About PHOENIX 

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

POSITION OVERVIEW 

The Manager Technology Applications is responsible for the enhancement, support and operation for a portfolio of retail or corporate financial applications. This position will lead the technology team, will drive the strategy and tactics required to implement new applications and will evolve and innovate the current retail or corporate applications. The Manager will work closely with the functional leaders to ensure the exceptional operational support and strong delivery of project initiatives. 

KEY RESPONSIBILITIES

• Provide Leadership and guidance to the retail or corporate applications team developing skill sets and talents through mentorship and training
• Collaborate with the functional leaders to understand business challenges and translate into solutions
• Support and/or serve as the Project Manager for projects creating project plans and managing budgets
• Responsibility for new software development, converging applications across brands, enhancements/modifications, system configuration, migrations/upgrades, and other strategic initiatives
• Alignment of technology with business strategy; including scope definition, cost estimations, resource allocation, business requirements, process design, technical specifications, data management, compliance and testing
• Provide 24x7 support for business-critical applications and serve as the first level of escalation regarding application operational issues
• Establish KPIs to measure and manage success of project initiatives and operations
• Partner with Security team to ensure best practices in code development and ongoing operations
• Modernize the operations of application portfolio ensuring high availability for critical systems and reduced time to market

REQUIRED EXPERIENCE & QUALIFICATIONS

• Education: Bachelor's Degree or Masters in Computer Science, IT or equivalent work experience.
• Years of Experience: 7+ years of experience in project management, production operations management, data stewardship, business and functional analysis, testing and innovative problem solving.  
• Proven track record of successful application implementations including go-live support
• Ability to understand business challenges and translate them into solutions
• Understanding of application architecture to ensure we are following enterprise standards
• Experience with development and monitoring of project timelines and budgets
• Knowledge of retail functions or Corporate Financial Applications (PeopleSoft, ADP, Netsuite, Anaplan, or Equivalent ERP systems) preferred.

CRITICAL SKILLS & ATTRIBUTES

• Strong coaching, interpersonal, and leadership skills
• Excellent communication skills with all levels of management and third party vendors

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An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.