Product Owner

About PHOENIX 

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.

The Product Owner will work closely with business partners, product managers, and IT teams to define, prioritize and confirm requirements within the Enterprise Data product portfolio. The Product Owner must be able to effectively communicate with project stakeholders using business terminology as well as possess a strong technical background to enable comprehensive business-IT alignment.

KEY RESPONSIBILITIES

• Partner with the operations teams and architects to understand areas of opportunities, get complete understanding of the request and identify dependencies between current and future work in pipeline
• Using technical expertise, analyze functional proposals for feasibility and impact
• Partner with Marketing, eCommerce, Store Operations and Merchandising teams to identify requirements for strategic initiatives and competitive enhancements to Marketing Technology, Enterprise Data, and Enterprise Reporting solutions
• Stay informed of relevant emerging technologies and trends to help influence product direction and strategy in the Marketing Technology space
• Collaborate with stakeholders to define requirements and JIRA stories.  Act as a point of escalation for the team when questions arise regarding features
• Create and maintain a product roadmap in partnership with key stakeholders and prioritize all features within the agile teams
• Prioritize the backlog consistently in collaboration with all the required parties, such as product managers, business, IT, and third-party vendors
• Plan out sprints by working closely with the development team on identifying estimates, tracking developer throughput ability, and tracking completion by a well-defined success criteria
• Meet with key business stakeholders to provide updates on expected delivery dates, any blockers that may have arisen and adjustment of priorities based on throughput
• Collaborate with engineering to ensure maximum scalability/reusability in new development
• Participate in vendor evaluation and selection of tools to achieve strategic goals
• Provide regular, actionable feedback to the team regarding the work product

REQUIRED EXPERIENCE & QUALIFICATIONS

• Bachelor’s degree in Business Administration, Computer Science, or Engineering or equivalent experience
• 5+ years of Retail / e-Commerce / Product Owner / IT Business Analysis or similar role experience
• A strong understanding of the technical aspects of marketing technology and software development
• The ability to lead and influence cross-functional teams to achieve product goals
• Working knowledge of direct to consumer and large scale Retail environments is required. Functional knowledge of Marketing Technologies, Enterprise Data/Analytics, and Omnichannel Strategy
• Strong communication, collaboration and influence skills
• Proven record of success launching products which satisfy business need with quality
• Practical agile experience

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An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.