Supply Chain Analyst

About PHOENIX 
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide.
 
About Express
Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
 
About Bonobos
Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience. Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before.

POSITION OVERVIEW

This is a strategic and influential role that will shape the delivery experience for all Phoenix retail customers, owning and executing the end to end cost and quality performance.

KEY RESPONSIBILITIES

Supply & Inventory Management

• Review and track warehouse and operational supply usage, inventory levels, and replenishment needs
• Monitor inventory accuracy and coordinate inventory counts and research in response to operational and customer requests
• Track inbound ASN/PO completion rates and vendor fulfillment performance to identify shortages, delays, and recurring issues
• Monitor top- and tail-performing SKUs, including end-of-life inventory, and identify opportunities for consolidation or disposition
• Identify smart-slotting and inventory consolidation opportunities to improve warehouse efficiency and space utilization

Vendor & Cost Management

• Research and evaluate vendors to identify cost-saving opportunities for supplies and operational purchases
• Compare pricing, service levels, and alternatives to support purchasing decisions and ongoing cost optimization

Operational Reporting & Analysis

• Prepare and distribute daily DTC operational reporting
• Develop and maintain weekly inbound and outbound volume projections for Radial
• Monitor transmission and system errors, coordinate resolution, and identify recurring issues or trends
• Track VAS projects from initiation through completion, including units worked, completed, and returned to inventory/put-away

Inventory Adjustments & Exception Management

• Process and track inventory adjustment requests related to samples, damages, and other inventory exceptions
• Partner with warehouse operations to investigate inventory discrepancies and ensure timely resolution

Customer & Cross-Functional Support

• Respond to supply chain and inventory-related requests from Customer Service and other internal teams
• Coordinate store address changes and maintain accurate shipping/location information across applicable systems
• Partner with Operations, Customer Service, Transportation, IT, and external vendors to resolve day-to-day supply chain issues

REQUIRED EXPERIENCE & QUALIFICATIONS

• 3-5 years in transportation, logistics or supply chain analytics 
• Demonstrated ability to audit parcel and freight audit payment and systems application
• Proficient in data analysis, reporting, KPI tracking and performance measurement
• Understanding of modes of transportation
• Able to manage and improve budget and unit economics particularly on cost per package and shipment

CRITICAL SKILLS & ATTRIBUTES

• Strong analytical and problem solving skills
• Comfortable with ambiguity 
• Enjoy working independently and in a team environment
• Able to present and provide solutions to problems with data and examples of how it can impact and improve operations
• Comfortable in Excel and Google sheets, SQL a plus

If you would like to know more about the California Consumer Privacy Act click here.

Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.